stc pay Bahrain

we're here to help

at stc pay, your satisfaction is our priority. If something doesn’t feel right, we’re ready to listen and make it better.

how to reach us

send a letter

Customer Complaints Officer /
Head of Compliance
stc pay Bahrain
Office 101, stc Tower
Building 15, Road 68, Block 428
Seef, Manama, Bahrain
P.O. Box 21529

submit a complaint

Fill out the Complaint Form below. Once submitted, you’ll receive an acknowledgment and be contacted within five business days.

Please select a valid form

what happens next?

Acknowledgment

we’ll confirm receipt of your complaint within three business days.

A dedicated officer, independentfrom daily operations, will review your case.

we’ll confirm receipt of your complaint within three business days.

Resolution

If immediate resolution isn’t possible, we’ll provide a reference number and an estimated timeline

Follow-Up

Upon conclusion, we’ll share the outcome with you.

If your concern isn’t resolved to your satisfaction,
you have the right to escalate it to the Consumer Protection
Unit at the Central Bank of Bahrain within 30 days of our response.